Accessibility at Cheyenne Mountain Zoo: What You Need to Know Before You Go
Planning an inclusive day out at the zoo? Cheyenne Mountain Zoo in Colorado Springs is a great destination for families and individuals with varying accessibility needs. Located at a higher elevation, this unique mountainside zoo has taken thoughtful steps to provide a welcoming and accommodating experience for all visitors.
Easy-to-Find Accessibility Information
The Cheyenne Mountain Zoo makes it simple to find accessibility details right from the start. Their Visit tab on the official website clearly outlines services and accommodations, making pre-trip planning much easier for those with mobility, sensory, or medical needs.
Navigating the Zoo's Elevation
Due to the zoo's mountain location, visitors should be aware of some inclines and elevation changes throughout the grounds. Fortunately, the zoo offers a golf cart shuttle service to assist guests who may find the terrain challenging. This service is wheelchair and stroller-friendly and available for just $3 per person per day.
Mobility Accommodations
The zoo provides both manual wheelchairs and motorized scooters (EVCs) for rent. These are offered on a first-come, first-served basis, with no advance reservations available:
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Manual Wheelchair: $15/day
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Electric Scooter: $35/day, supports up to 400 lbs
Inclusive Restroom Facilities
One standout feature is the universal changing table, which is both height-adjustable and accommodates individuals weighing up to 400 lbs—a thoughtful addition for caregivers and families with older children or adults with disabilities.
Sensory-Friendly Features
Cheyenne Mountain Zoo is a proud KultureCity partner, offering a variety of sensory accommodations to make the zoo experience more enjoyable for neurodiverse guests:
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Sensory Bags (available free with a photo ID deposit) include noise-reducing headphones, fidget tools, and communication cards.
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Weighted blankets are also available to check out upon request.
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Clearly marked Quiet Zones throughout the zoo offer calm spaces for guests needing a break from the excitement.
Service Animals and Caregiver Access
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Service dogs are welcome at the zoo. To assist with planning, the zoo provides a downloadable PDF map highlighting restricted or sensitive areas where service animals may not be permitted.
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Visitors who require a professional caregiver or aide can benefit from one complimentary admission for that individual, when accompanying a guest with a disability or accommodation need.
Dietary Needs and Outside Food
While outside food is not allowed in the zoo’s restaurants, guests are welcome to bring their own food in coolers or bags for personal use throughout the zoo grounds. Unfortunately, there is no dedicated webpage for allergy-friendly dining information, and a site search does not return specific results in that area. However, restaurant menus are available on the website for review ahead of time.
Final Thoughts
Whether you're visiting with mobility concerns, sensory needs, or a service animal, Cheyenne Mountain Zoo shows a strong commitment to creating a memorable and inclusive experience for every guest. Make sure to explore their website in advance and plan your visit for a stress-free day of adventure!